
Privacy Policy
We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high
priority for the management of the Austro Control. The use of the Internet pages of the Austro Control is possible
without any indication of personal data; however, if a data subject wants to use special enterprise services
via our website, processing of personal data could become necessary. If the processing of personal data is necessary
and there is no statutory basis for such processing, we generally obtain consent from the data subject.
The processing of personal data, such as the name, address, e‐mail address, or telephone number of a data
subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the
country‐specific data protection regulations applicable to the Austro Control. By means of this data protection
declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the
personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection
declaration, of the rights to which they are entitled.
As the controller, the Austro Control has implemented numerous technical and organizational measures to ensure
the most complete protection of personal data processed through this website. However, Internet‐based
data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this
reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.
1. Definitions
The data protection declaration of the Austro Control is based on the terms used by the European legislator for
the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible
and understandable for the general public, as well as our customers and business partners. To ensure this,
we would like to first explain the terminology used.
In this data protection declaration, we use, inter alia, the following terms:
a) Personal data
Personal data means any information relating to an identified or identifiable natural person (“data subject”).
An identifiable natural person is one who can be identified, directly or indirectly, in particular by
reference to an identifier such as a name, an identification number, location data, an online identifier or
to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social
identity of that natural person.
b) Data subject
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller
responsible for the processing.
c) Processing
Processing is any operation or set of operations which is performed on personal data or on sets of personal
data, whether or not by automated means, such as collection, recording, organisation, structuring,
storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or
otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in
the future.
e) Profiling
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Profiling means any form of automated processing of personal data consisting of the use of personal data
to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects
concerning that natural person’s performance at work, economic situation, health, personal preferences,
interests, reliability, behaviour, location or movements.
f) Pseudonymisation
Pseudonymisation is the processing of personal data in such a manner that the personal data can no
longer be attributed to a specific data subject without the use of additional information, provided that
such additional information is kept separately and is subject to technical and organisational measures to
ensure that the personal data are not attributed to an identified or identifiable natural person.
g) Controller or controller responsible for the processing
Controller or controller responsible for the processing is the natural or legal person, public authority,
agency or other body which, alone or jointly with others, determines the purposes and means of the processing
of personal data; where the purposes and means of such processing are determined by Union or
Member State law, the controller or the specific criteria for its nomination may be provided for by Union
or Member State law.
h) Processor
Processor is a natural or legal person, public authority, agency or other body which processes personal
data on behalf of the controller.
i) Recipient
Recipient is a natural or legal person, public authority, agency or another body, to which the personal
data are disclosed, whether a third party or not. However, public authorities which may receive personal
data in the framework of a particular inquiry in accordance with Union or Member State law shall not be
regarded as recipients; the processing of those data by those public authorities shall be in compliance
with the applicable data protection rules according to the purposes of the processing.
j) Third party
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller,
processor and persons who, under the direct authority of the controller or processor, are authorised
to process personal data.
k) Consent
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data
subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to
the processing of personal data relating to him or her.
2. Name and Address of the controller
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable
in Member states of the European Union and other provisions related to data protection is:
Austro Control
Schnirchgasse 17
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1030 Wien
Österreich
Phone: +43 5 1703‐0*
Email: info@austrocontrol.at
Website: www.homebriefing.com
3. Cookies
The Internet pages of the Austro Control use cookies. Cookies are text files that are stored in a computer system
via an Internet browser.
Many Internet sites and servers use cookies. Many cookies contain a so‐called cookie ID. A cookie ID is a unique
identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned
to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and
servers to differentiate the individual browser of the dats subject from other Internet browsers that contain
other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.
Through the use of cookies, the Austro Control can provide the users of this website with more user‐friendly
services that would not be possible without the cookie setting.
By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies
allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to
make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter
access data each time the website is accessed, because this is taken over by the website, and the cookie is thus
stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The
online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding
setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore,
already set cookies may be deleted at any time via an Internet browser or other software programs. This
is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet
browser used, not all functions of our website may be entirely usable.
4. Collection of general data and information
The website of the Austro Control collects a series of general data and information when a data subject or automated
system calls up the website. This general data and information are stored in the server log files. Collected
may be (1) the browser types and versions used, (2) the operating system used by the accessing system,
(3) the website from which an accessing system reaches our website (so‐called referrers), (4) the sub‐websites,
(5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet
service provider of the accessing system, and (8) any other similar data and information that may be used
in the event of attacks on our information technology systems.
When using these general data and information, the Austro Control does not draw any conclusions about the
data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize
the content of our website as well as its advertisement, (3) ensure the long‐term viability of our information
technology systems and website technology, and (4) provide law enforcement authorities with the information
necessary for criminal prosecution in case of a cyber‐attack. Therefore, the Austro Control analyzes anonymously
collected data and information statistically, with the aim of increasing the data protection and data security
of our enterprise, and to ensure an optimal level of protection for the personal data we process. The
anonymous data of the server log files are stored separately from all personal data provided by a data subject.
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5. Registration on our website
The data subject has the possibility to register on the website of the controller with the indication of personal
data. Which personal data are transmitted to the controller is determined by the respective input mask used
for the registration. The personal data entered by the data subject are collected and stored exclusively for internal
use by the controller, and for his own purposes. The controller may request transfer to one or more processors
(e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the
controller.
By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP)
and used by the data subject—date, and time of the registration are also stored. The storage of this data takes
place against the background that this is the only way to prevent the misuse of our services, and, if necessary,
to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure
the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the
data, or if the transfer serves the aim of criminal prosecution.
The registration of the data subject, with the voluntary indication of personal data, is intended to enable the
controller to offer the data subject contents or services that may only be offered to registered users due to the
nature of the matter in question. Registered persons are free to change the personal data specified during the
registration at any time, or to have them completely deleted from the data stock of the controller.
The data controller shall, at any time, provide information upon request to each data subject as to what personal
data are stored about the data subject. In addition, the data controller shall correct or erase personal
data at the request or indication of the data subject, insofar as there are no statutory storage obligations.
A Data Protection Officer particularly designated in this data protection declaration, as well as the entirety of the
controller’s employees are available to the data subject in this respect as contact persons.
6. Contact possibility via the website
The website of the Austro Control contains information that enables a quick electronic contact to our enterprise,
as well as direct communication with us, which also includes a general address of the so‐called electronic
mail (e‐mail address). If a data subject contacts the controller by e‐mail or via a contact form, the personal data
transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis
by a data subject to the data controller are stored for the purpose of processing or contacting the data subject.
There is no transfer of this personal data to third parties.
7. Routine erasure and blocking of personal data
The data controller shall process and store the personal data of the data subject only for the period necessary
to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in
laws or regulations to which the controller is subject to.
If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another
competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.
8. Rights of the data subject
a) Right of confirmation
Each data subject shall have the right granted by the European legislator to obtain from the controller the
confirmation as to whether or not personal data concerning him or her are being processed. If a data subject
wishes to avail himself of this right of confirmation, he or she may, at any time, contact our Data Protection
Officer or another employee of the controller.
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b) Right of access
Each data subject shall have the right granted by the European legislator to obtain from the controller
free information about his or her personal data stored at any time and a copy of this information. Furthermore,
the European directives and regulations grant the data subject access to the following information:
the purposes of the processing;
the categories of personal data concerned;
the recipients or categories of recipients to whom the personal data have been or will be disclosed,
in particular recipients in third countries or international organisations;
where possible, the envisaged period for which the personal data will be stored, or, if not possible,
the criteria used to determine that period;
the existence of the right to request from the controller rectification or erasure of personal data, or
restriction of processing of personal data concerning the data subject, or to object to such processing;
the existence of the right to lodge a complaint with a supervisory authority;
where the personal data are not collected from the data subject, any available information as to
their source;
the existence of automated decision‐making, including profiling, referred to in Article 22(1) and (4)
of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as
the significance and envisaged consequences of such processing for the data subject.
Furthermore, the data subject shall have a right to obtain information as to whether personal data are
transferred to a third country or to an international organisation. Where this is the case, the data subject
shall have the right to be informed of the appropriate safeguards relating to the transfer.
If a data subject wishes to avail himself of this right of access, he or she may at any time contact our Data
Protection Officer or another employee of the controller.
c) Right to rectification
Each data subject shall have the right granted by the European legislator to obtain from the controller
without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account
the purposes of the processing, the data subject shall have the right to have incomplete personal
data completed, including by means of providing a supplementary statement.
If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact our Data
Protection Officer or another employee of the controller.
d) Right to erasure (Right to be forgotten)
Each data subject shall have the right granted by the European legislator to obtain from the controller the
erasure of personal data concerning him or her without undue delay, and the controller shall have the
obligation to erase personal data without undue delay where one of the following grounds applies, as
long as the processing is not necessary:
The personal data are no longer necessary in relation to the purposes for which they were collected
or otherwise processed.
The data subject withdraws consent to which the processing is based according to point (a) of Article
6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal
ground for the processing.
The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no
overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant
to Article 21(2) of the GDPR.
The personal data have been unlawfully processed.
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The personal data must be erased for compliance with a legal obligation in Union or Member State
law to which the controller is subject.
The personal data have been collected in relation to the offer of information society services referred
to in Article 8(1) of the GDPR.
If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal
data stored by the Austro Control, he or she may at any time contact our Data Protection Officer or
another employee of the controller. The Data Protection Officer of the Austro Control or another employee
shall promptly ensure that the erasure request is complied with immediately.
Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the
personal data, the controller, taking account of available technology and the cost of implementation, shall
take reasonable steps, including technical measures, to inform other controllers processing the personal
data that the data subject has requested erasure by such controllers of any links to, or copy or replication
of, those personal data, as far as processing is not required. The Data Protection Officer of the Austro
Control or another employee will arrange the necessary measures in individual cases.
e) Right of restriction of processing
Each data subject shall have the right granted by the European legislator to obtain from the controller
restriction of processing where one of the following applies:
The accuracy of the personal data is contested by the data subject, for a period enabling the controller
to verify the accuracy of the personal data.
The processing is unlawful and the data subject opposes the erasure of the personal data and requests
instead the restriction of their use instead.
The controller no longer needs the personal data for the purposes of the processing, but they are
required by the data subject for the establishment, exercise or defence of legal claims.
The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification
whether the legitimate grounds of the controller override those of the data subject.
If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the
processing of personal data stored by the Austro Control, he or she may at any time contact our Data Protection
Officer or another employee of the controller. The Data Protection Officer of the Austro Control or
another employee will arrange the restriction of the processing.
f) Right to data portability
Each data subject shall have the right granted by the European legislator, to receive the personal data
concerning him or her, which was provided to a controller, in a structured, commonly used and machinereadable
format. He or she shall have the right to transmit those data to another controller without hindrance
from the controller to which the personal data have been provided, as long as the processing is
based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR,
or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated
means, as long as the processing is not necessary for the performance of a task carried out in the
public interest or in the exercise of official authority vested in the controller.
Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the
data subject shall have the right to have personal data transmitted directly from one controller to another,
where technically feasible and when doing so does not adversely affect the rights and freedoms of
others.
In order to assert the right to data portability, the data subject may at any time contact the Data Protection
Officer designated by the Austro Control or another employee.
g) Right to object
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Each data subject shall have the right granted by the European legislator to object, on grounds relating to
his or her particular situation, at any time, to processing of personal data concerning him or her, which is
based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.
The Austro Control shall no longer process the personal data in the event of the objection, unless we can
demonstrate compelling legitimate grounds for the processing which override the interests, rights and
freedoms of the data subject, or for the establishment, exercise or defence of legal claims.
If the Austro Control processes personal data for direct marketing purposes, the data subject shall have
the right to object at any time to processing of personal data concerning him or her for such marketing.
This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects
to the Austro Control to the processing for direct marketing purposes, the Austro Control will no longer
process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to his or her particular situation, to object
to processing of personal data concerning him or her by the Austro Control for scientific or historical research
purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is
necessary for the performance of a task carried out for reasons of public interest.
In order to exercise the right to object, the data subject may directly contact the Data Protection Officer
of the Austro Control or another employee. In addition, the data subject is free in the context of the use
of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object
by automated means using technical specifications.
h) Automated individual decision‐making, including profiling
Each data subject shall have the right granted by the European legislator not to be subject to a decision
based solely on automated processing, including profiling, which produces legal effects concerning him or
her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering
into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised
by Union or Member State law to which the controller is subject and which also lays down suitable
measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not
based on the data subject’s explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject
and a data controller, or (2) it is based on the data subject’s explicit consent, the Austro Control shall
implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests,
at least the right to obtain human intervention on the part of the controller, to express his or her
point of view and contest the decision.
If the data subject wishes to exercise the rights concerning automated individual decision‐making, he or
she may at any time directly contact our Data Protection Officer of the Austro Control or another employee
of the controller.
i) Right to withdraw data protection consent
Each data subject shall have the right granted by the European legislator to withdraw his or her consent
to processing of his or her personal data at any time.
f the data subject wishes to exercise the right to withdraw the consent, he or she may at any time directly
contact our Data Protection Officer of the Austro Control or another employee of the controller.
9. Legal basis for the processing
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Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific
processing purpose. If the processing of personal data is necessary for the performance of a contract to
which the data subject is party, as is the case, for example, when processing operations are necessary for the
supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same
applies to such processing operations which are necessary for carrying out pre‐contractual measures, for example
in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by
which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is
based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the
vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor
were injured in our company and his name, age, health insurance data or other vital information would have to
be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d
GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing
operations which are not covered by any of the abovementioned legal grounds, if processing is necessary
for the purposes of the legitimate interests pursued by our company or by a third party, except where
such interests are overridden by the interests or fundamental rights and freedoms of the data subject which
require protection of personal data. Such processing operations are particularly permissible because they have
been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed
if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).
10. The legitimate interests pursued by the controller or by a third party
Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out
our business in favor of the well‐being of all our employees and the shareholders.
11. Period for which the personal data will be stored
The criteria used to determine the period of storage of personal data is the respective statutory retention period.
After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary
for the fulfillment of the contract or the initiation of a contract.
12. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into
a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to
provide such data
We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result
from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to
conclude a contract that the data subject provides us with personal data, which must subsequently be processed
by us. The data subject is, for example, obliged to provide us with personal data when our company
signs a contract with him or her. The non‐provision of the personal data would have the consequence that the
contract with the data subject could not be concluded. Before personal data is provided by the data subject,
the data subject must contact our Data Protection Officer. Our Data Protection Officer clarifies to the data subject
whether the provision of the personal data is required by law or contract or is necessary for the conclusion
of the contract, whether there is an obligation to provide the personal data and the consequences of non‐provision
of the personal data.
13. Existence of automated decision‐making
As a responsible company, we do not use automatic decision‐making or profiling.